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Missing key for result?

If you can't open your result because you don't have the correct keys on your browser, don't worry, follow these steps to import the correct keys:

  • Click your username (or the icon with three lines if you are on mobile) at the top right of the website and click «Settings» to go to your settings page.
  • At the bottom left of the Settings page, under «Encryption», click «Import keys from file».
  • Click the dashed box to import a file and select the file you saved when you created the keys. You can also enter the words and key name manually if you saved them.
  • Click «Confirm» to finish importing your keys. Now you can go back to the Results page and open the test result linked to the keys you imported.

If you need more assistance, don't hesitate to contact us. We are here to help you!